Terms and conditions

These terms define the contractual relationship between FOL ESAT La Vernée and the buyer and conditions applicable to all purchases made through the online shop of the FOL ESAT la Vernée. The acquisition of a good or service through this site implies acceptance by the buyer of these conditions of sale. These conditions shall prevail over any other general or special conditions not specifically approved by the FOL ESAT la Vernée. FOL ESAT la Vernée reserves the right to modify these terms and conditions at any time. In this case, the conditions will be those in effect on the date of the order by the buyer.

1. STEPS TO THE CONCLUSION OF CONTRACT ONLINE

1.1 Controls

Internet: www.lefeutreduboulanger.com, www.lefeutreduboulanger.fr

You make your selection by browsing the pages of our site. Your selections are added to your basket when you click "Checkout". At any time during your visit to our website, you can submit your order by clicking "Next".

You can also order by phone at +33 (0)3.86.68.50.90 : Monday to Thursday (from 8:00 to 12:00 and 13:30 to 16:30), and Friday (from 8:00 to 12:00).

1.2 Contract Validation

When you click "Next", a confirmation message appears. It summarizes your shipping addresses and billing.
You must check this order form all transmitted information, including all relevant information on delivery (delivery address, security code, phone ...). If you do not have to change the form, you must click "Next" and read these conditions. If you agree, you must check the box "I have read the terms and conditions and I support completely."
To continue your order, you must click "Next" and then the method of payment.
After payment on our secure server CyberPlus payment (see '' Payment ''), an acknowledgment is displayed. It confirms the registration of your order and notify you that a confirmation email will be sent as soon as possible.

1.3 The technical means of identification and correction of errors

You have at any time the ability to identify and correct your mistakes when entering your data. If you notice an error after the conclusion of the contract, you must contact us.

2. TERMS AND FILING OF ACCESS TO THE CONTRACT

We carry archiving of contracts, purchase orders and invoices on a reliable and durable.

3. LEGAL AND CONTRACTUAL GUARANTEES

3.1 Statutory Warranties

In accordance with the legal provisions relating to the conformity of the contract, materials hidden defects, we will refund, repair or exchange all seemingly defective product, damaged or does not correspond to your order. You should also check the apparent condition of the goods in the presence of the deliveryman and you have the obligation to return the products to us in the condition received.

We also refund the full cost of return on presentation of receipts.

3.2 Contractual guarantees

Le Feutre du Boulanger the warrants its products against defective workmanship.
In case of problems you can contact us to know what to do. You must retain your purchase receipt in order to receive your contractual guarantee.
The problems such as abnormal use and non-compliant products is not supported by guarantees.

3.3 Liability

We do our best to satisfy you. We are responsible for the proper execution of these general conditions. However, our responsibility could not be committed due to a fortuitous event, a case of force majeure, the unpredictable and insurmountable a third contract or due to non-compliance of the product to foreign law when Delivery in a country other than France. Our responsibility can not be held liable for damages resulting from the use of the Internet such as data loss, intrusion, virus, rupture of the service, or other unintended problems.

4. DELIVERY

4.1 Methods of delivery

We will deliver the goods to the address indicated in the order form.

4.2 Delivery

We will deliver within one week after the confirmation of your order.
In case of delay in delivery, we will notify you by email as soon as possible and we will propose a new date.
A responsive and economical delivery solution guarantees 13h or early afternoon in rural areas for shipments to Europe.

4.3 Delivery fees

Shipping fees vary depending on weight and country of delivery. They are shown in the order contract. Nevertheless, the more you order, the greater will be interesting the price / weight.

4.4 The delivery tracking

You can contact us with any questions regarding your delivery.

5. PRICES

The prices of our products are indicated in euros all taxes (French VAT and other applicable taxes). They include in your order processing fee except shipping fee. If you request a delivery outside French territory, your order may be subject to taxes and customs duties when it arrives at its destination.
The payment of these fees and these fees are your responsibility and we encourage you to check with the relevant authorities in your country. You should also check the possibilities of importation or use of the products you order in the country of destination.

6. PAYMENT AND SECURITY MEANS

We collect payment at the conclusion of the contract online. Upon validation and registration control, an electronic message informing you that we will collect you.

6.1 Payment

The payment method you have to pay for your purchases in the Le Feutre du Boulanger is the credit card: Visa, MasterCard, American Express, other credit cards. Payment is to choose on secure our partner bank servers: CyberPlus Payment. This implies that no banking information concerning you is transmitted via our website.

Payment by credit card is perfectly secure; Your order will be recorded and confirmed upon acceptance of payment by the bank you choose.

6.2 Security

Payment via our website are subject of a security system. We have adopted SSL (Secure Soket Layer) to encrypt credit card details. To protect against possible intrusion, we do not store credit card numbers on our computer servers. Credit card numbers are processed by CyberPlus (Banque Populaire), which returns an authorization number.

Thanks to the technology used and the lack of clear printed stating the credit card number, we affirm that it is safer to pay with his credit card on affiliate sites CyberPlus payment in most of the shops proximity.

All phases of payment to be made between the buyer and CyberPlus payment is fully encrypted and protected. The protocol used is SSL coupled to the electronic banking. This means that the information related to the order and the number of the bank card does not circulate on the Internet.

• The credit card number is printed on any paper, invoice, credit card slip or other listing.
• The merchant has no knowledge of card numbers.
• Payment CyberPlus does not store card numbers after transmitting the payment transaction to the merchant's bank.

Thus, no one has access to either by computer or printed so the coordinates of purchasers credit card.
The risk of being "hacked" credit card number when making a purchase on an Internet site with CyberPlus payment is zero.

7. TERMS OF EXERCISE OF RIGHT OF RETURN: Money-back guarantee

As required by law, the right of withdrawal can not be exercised for custom made products, according to the specifications of the consumer or on audio, video or computer software unsealed by the customer.

8. CONTRACT DURATION AND PRICE VALIDITY

The prices include the VAT applicable on the date of the order and any change in the VAT rate will be reflected on the price of products sold on Le Feutre du Boulanger. The products remain the property of the ESAT FOL of Vernée until full payment. Our price offers are valid only within the double limit of the validity period of the tender and availability.
Our offers of goods and prices are valid if they are posted on the site on the day of the order.

9. GOVERNING LAW / JURISDICTION

These terms and conditions are subject to French law. In case of dispute the substance or form, the French courts will have jurisdiction.

10. CONTACT / SERVICE

Le Feutre du Boulanger offers an online order tracking via an accessible account password and email reminders.
If you wish to contact us, our customer service is at your disposal for information about our products or to place an order: 03.86.68.50.90 (rate number) Monday through Friday from 8:30 am to 12:00 am and from 1:30 p.m. to 5:30 p.m..

11. INTELLECTUAL PROPERTY

All elements of the site "Le Feutre du Boulanger" are and remain the exclusive intellectual property of the FOL ESAT Vernée.
Nobody is allowed to reproduce, use, repost, or use for any purpose whatsoever, even partially, elements of the site they are software, video or audio. Any single link or hyperlink is strictly prohibited without the express written consent of the FOL ESAT Vernée.

12. PERSONAL INFORMATION

We collect your personal information for the management of your orders and track our trade relations. They can be passed on to our partners exclusively for the execution of your orders in accordance with these terms and conditions.
In accordance with the Data Protection Act of 6 January 1978, you have a right to access, delete, correct or oppose any personal data. Simply write us online or by mail, stating your name, email address, postal address and if possible your customer reference.